Your waivers, data and its security is a top priority for us.
Our website is fully protected by SSL/TLS encryption and robust defenses against bot attacks and DDoS threats. All data is stored in encrypted U.S. data centers and undergoes continuous malware scanning.
Waiver & Data Security: We maintain a comprehensive, layered approach to protecting your information through robust infrastructure, encryption, and continuous monitoring.
Encryption and Storage: All data is protected with industry-standard encryption both at rest and in transit. Our data centers are located in the USA and feature strong physical and logical security controls.
Malware Protection: All systems and data are regularly scanned for malware, with proactive measures in place to detect and neutralize threats.
Access Controls and Privacy: Strict access controls ensure that your data is only available to authorized personnel or integrated applications as needed to deliver our service. We do not share or monetize your data in any way.
Ongoing Safeguards: We implement automated security updates, intrusion prevention, DDoS protection, and regular monitoring to maintain a secure environment. Automated backups further ensure your data can be quickly restored and recovered if needed.
This multi-layered strategy helps us deliver reliable service while keeping your information safe and private.
Payment Security: Credit card transactions bypass our servers entirely and are handled exclusively by Stripe’s PCI Level 1 certified environment, significantly reducing risk and ensuring compliance with the strictest payment industry standards.
Credit card transactions are processed securely and directly through Stripe, one of the world’s largest and most trusted payment processors. Your credit card details never touch our servers - they are sent straight to Stripe and remain invisible to us at all times.
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What customer data can be collected?
You can collect the following information in your waivers. Every type of data field available is saved to the internal CSV export and made available for Zapier to use with automations: Adult and Minor Names Universal Text Fields Email Address Phone ...
What happens to my data if I cancel my account?
We hate to see you leave, but in the event you your account account, all client data and waiver PDF's remain accessible in our system for approximately 30 days. We highly recommend that you visit the Import / Export section of your account and ...
Can customer data be exported and used for marketing or with other systems?
Yes, you have secure access and download all your signed PDF waivers and the customer data you collect. Manual Downloads and Exports Customer Data: All the information you collect in your waivers (e.g., names, contact details, dates, lists etc...) is ...
Securing your account
Secure Your Account with Multi-Factor Authentication (MFA / 2FA) Multi-Factor Authentication (MFA), also known as Two-Factor Authentication (2FA), adds an important extra layer of security to your eWaiverPro account by requiring email verification in ...
Replacement for paper waivers
eWaiverPro is the leading replacement for paper waivers! It's simple: there are realistically zero benefits to using paper waivers. Even the common assumption that paper is cheaper doesn't hold up once you factor in the hidden costs associated with ...